Terms of Service

Effective Date: February 18, 2026 · Version 1.0

1. Acceptance of Terms

By accessing or using the Sego Lily platform ("Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service. These terms apply to all users including business administrators, employees, and end customers.

2. Description of Service

Sego Lily provides a multi-tenant SaaS platform for small businesses to manage events, bookings, services, memberships, newsletters, and document design. The Service includes web-based administration tools, public-facing booking pages, and member portals.

3. User Accounts

  • You must provide accurate and complete registration information.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • You must notify us immediately of any unauthorized use of your account.
  • We reserve the right to suspend or terminate accounts that violate these terms.

4. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose
  • Attempt to gain unauthorized access to any part of the Service
  • Interfere with or disrupt the Service infrastructure
  • Upload malicious content or attempt to exploit vulnerabilities
  • Resell or redistribute the Service without authorization

5. Payment Terms

Payments for events, services, memberships, and products are processed through Stripe. All prices are displayed in USD unless otherwise specified. Refund policies are set by individual businesses using the platform and are not controlled by Sego Lily.

6. Data Retention

We retain data according to our Privacy Policy and Data Retention Policy. Key retention periods:

  • Financial records (bookings, orders, payments): 3 years
  • Email delivery logs: 90 days
  • Activity logs: 1 year
  • Account data: until deletion is requested

7. Intellectual Property

Content you create using the Service (event descriptions, documents, emails) remains your intellectual property. The Sego Lily platform, its code, design, and branding are owned by Sego Lily and protected by applicable intellectual property laws.

8. Limitation of Liability

To the maximum extent permitted by law, Sego Lily shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability shall not exceed the amount paid by you in the twelve months preceding the claim.

9. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access. Scheduled maintenance will be communicated in advance when possible. We are not liable for downtime caused by factors beyond our control.

10. Termination

Either party may terminate this agreement at any time. Upon termination, your right to use the Service ceases immediately. Data retention obligations continue per our retention policy. You may request deletion of your personal data per GDPR rights outlined in our Privacy Policy.

11. Changes to Terms

We may update these terms from time to time. Material changes will be communicated via email or in-app notification. Continued use of the Service after changes constitutes acceptance of the updated terms.

12. Contact

For questions about these terms, contact us at legal@segolily.app.